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And the Number One Question is…

Q. How much does it cost to do a Team Building USA program?
A. Find out in under 5 minutes by asking for an instant quote online. Answer a few questions and you will receive a full proposal online - ready to print out and submit for approval.

Q. Do you ever offer discounts?
A. Yes. We are very interested in building long term relationships with our clients. Therefore clients who choose to work with us consistently get our best rates. Your training dollars are best invested with providers who make a commitment to get to know your company's issues inside and out. That takes time. Each program builds on the one before, the training value becomes greater and greater and the cost becomes less and less expensive.

Q. Is your team building training expensive as compared to other forms of corporate
training?
A. Not only is our training less expensive, it is more effective. Prices for standard
"presentation training" seminars run from $200.00 - $500.00 per person per day.
(Check out Skill Path Seminars and the American Management Association
Websites). Our fees are in the lower end of this range and are guaranteed to deliver a
150% return on investment - or your money back.

Q. How much lead time do you need to book a team building event?
A. If you are in Southern California we can probably book within 24 hours. Sometimes emergencies happen and you need someone fast. Give us a call and we'll do our best. Other than that, we can probably work something out in as little as 48 hours in advance. We have done this for several clients because we believe in delivering over the top customer service. Our preference is to have a lead time of 2 - 4 months. Please understand that our schedule gets filled quickly and sometimes dates are simply not available. (In cases where we are booked we will do our best to recommend another provider to help you out).

Q. How long are your team building programs?
A. It depends on what you need. We cover the range including: icebreakers at annual meetings, 1 - 2 hour events, ½ day programs, full day programs, same program repeated over several days so all employees can go through the same experience without losing plant productivity (this format works well in manufacturing environments) and programs which last 6 months or more (this works well for monthly training meetings, especially with new to mid-level managers).

Q. What size groups do you work with?
A. The average size group we work with is 10 - 45. However we have worked with groups as small as 5 and as large as 250. We generally like to provide 1 facilitator for every 10 - 15 participants. The reason for this is to provide maximum opportunity for learning insights during the post activity debriefs. With too many people on a team it becomes easy for people to withdraw and disengage. The true value in our team building programs are not found in the activities, but in the facilitation which encourages participants to find the business applications.

Q. Does Team Building USA travel? Will you do a program at our site?
A. Yes. We come to you. Almost all of our team building activities are portable so we carry them with us. We travel to annual retreats, corporate headquarters, field offices, manufacturing plants, hotel conventions, sales meetings…you name it, we'll be there.

Q. How do you work with geographically dispersed teams?
A. Wow. This is a tough one. There are no simple answers. But for starters we encourage the entire team to get together at least twice a year if at all possible. Doing team building activities during these get togethers is a good way to quickly help the team to bond, establish open communication and build trust. Investing in half a day of team building for these events is a good investment of time as it makes working on the business issues much easier.

Q. What if I have a physical limitation (wheelchair, broken arm, weak back, high blood pressure, etc.) can I still participate? Is this type of training safe?
A. Of course you can. Every team building activity is designed with multiple roles. You
will always be able to select a role that is physically comfortable for you. Most of our
team building activities are low impact and require no more physical ability than
walking up a flight of stairs. (Except for the ropes course program).

Q. What if it rains? Will the team building activities be cancelled?
A. Nope. When we book a program with your company we usually build in a back up plan in
case of bad weather. We simply move indoors. Most of our programs are a
combination of indoor training and outdoor team building anyway, so the change is
not difficult.

Q. How do you go about designing a team building program so it fits our needs?
A. Before we work together we need to determine if what we offer is what you need. If
we can't help, we let you know right away. During our first conversation we ask several focused questions in order to understand the specific issues your team (or organization) is facing. If we can help with those issues, we will tell you exactly how we can help. Before the conversation is over we will outline a program to meet the challenges you are facing, including pricing, dates and other logistics. We understand you are busy and you need answers right on the spot.

By the way, it often happens that these conversations turn into team building consultations as we explore the issues you are facing. Because we have worked with so many teams over the years, we can offer some key insights you may have not thought of or tried. This consultation is of course on us.

Q. Who handles the logistics like travel and booking the venue?
A. Some clients prefer to take care of all the details, others like to have us do it. We do whatever is more convenient for you. We do like to have input on the venue as some team building activities have specific space requirements.

Q. How do you make sure the team building training results in workplace changes?
A. We do this through our 150% return on investment guarantee. A complete explanation is included with each proposal. The brief answer is through goal setting and implementation. Each participant is asked to take one insight from the day and translate it into a goal. We encourage them to share the goal with their supervising manager for support, resourcing and accountability. As the goals are hit the results pour in. We also offer executive coaching as a follow up to our programs. Some teams find it valuable to concentrate focused coaching on a specific problem over a period of time.

Q. Do you only do corporate team building?
A. No. We provide team building for all kinds of organizations: non-profits, churches, schools, government, sports teams, small business, unions, etc. Give us a call and let us know what you are looking for. Sometimes we do pro bono work or give deeply discounted rates if your organization is working for a charitable cause. It never hurts to ask.

Q. What if we just want something quick and fun?
A. Sometimes clients are looking for a morale booster for the team. Hey, no problem. Those are easy to do and we have some exceptionally fun activities. We adapt to your needs. We have filled "water towers" on the beaches of Maui, built "hollow squares" in Miami, learned how to "group juggle" in Pennsylvania and delivered dreams into the "window of opportunity" in San Diego. Give us a call and we can help you select the perfect activity. Your team will definitely have fun and talk about the experience for months, maybe even years to come.

Q. How should I dress for the team building program?
A. Dress comfortably. Jeans and tennis shoes are usually best. Stay away from skirts and dresses, coats and ties. Dress like you are going to your favorite park for an afternoon picnic. If the program is going to be outside with lots of sunshine you might want to bring a hat and sunglasses. We will make sure sunscreen, drinking water and snacks are available.

Q. How do I get a job with Team Building USA?
A. We are always looking for good help in every area of the United States. We have three levels of certification and run frequent training programs. You MUST have excellent people skills, be a sharp listener and have a solid grasp on team dynamics for the beginner level. Our senior level facilitators have significant business experience, advanced degrees and currently serve as executive coaches. Contact us so we can learn more about you.

If you have a question which was not addressed, please feel free to give us a call at (619) 445-0500.

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